About TrustZe
Our Mission
TrustZe connects Dallas homeowners — and homeowners in markets we serve — directly with vetted, licensed, and insured local contractors, eliminating middlemen, hidden fees, and the confusion of finding trustworthy professionals. TrustZe is a matching broker: you hire the contractor; we are the introduction.
The Problem We Solve
Hiring a home service contractor shouldn’t require hours of research, phone calls to strangers, or worry about licenses and insurance. Homeowners deserve transparency, and contractors deserve direct access to quality leads without paying lead brokers.
Learn more: How We Vet · Service Areas · Become a Contractor · Request a Quote.
ABOUT
How We Vet Every Contractor
License Status
Confirmed with the relevant state/local boards for each market — including Texas boards (TSBPE, TDLR) for Dallas–Fort Worth and Austin partners — before a pro enters the matching network.
Insurance Coverage
Active general liability and workers' compensation insurance at commercial-grade limits, protecting your property and the technician on the job.
Background & Track Record
Background checks completed and clear, plus verified local project history in the markets we serve — with Dallas–Fort Worth as our founding flagship market. Not just a star rating.
How Coverage Works
Current Service Area
We currently serve Dallas–Fort Worth, Austin, Denver, San Diego, Red Bank NJ, Warren/Metro Detroit MI, and New York, NY (city hub live; trade hubs rolling out), with more markets coming soon.
No Lead Selling
Transparent Vetting
License numbers and insurance certificates are shared at matching time and should be verified against the relevant state/local databases before work begins. TrustZe operates a managed network of independent local home service partners — all projects are performed directly by licensed, insured partner contractors.
Our Commitment
No lead selling. Direct hiring — you contact the contractor; we're the introduction, not the middleman. Transparent vetting. Deep Dallas / North Texas expertise (expansive clay, hard water, extreme heat) as our founding market, with honest multi-market coverage elsewhere.
Why We Built This
Our founder, Umar, saw too many Dallas homeowners burned by unlicensed handymen and contractors who made promises they didn't keep. We built a matching platform that puts trust first — not lead volume — and expanded carefully into additional U.S. markets. Learn more: About TrustZe · Umar's credentials · How we vet.
Why We Built This
Trust first — not lead volume.
TrustZe is a matching broker, not a home services company and not a pay-to-play directory. We do not send your job to five random contractors or sell your phone number as a lead. We feature pre-screened local specialists and help homeowners reach them directly.
Your home is your largest investment.
Homeowners deserve contractors who show up, do the work right, and stand behind it — not corporate call centers or lead-flipping marketplaces.
Join Us — Homeowners: Find a Contractor. Contractors: Join TrustZe.
TrustZe operates a managed network of independent local home service partners. All projects are performed directly by licensed, insured partner contractors.
TrustZe in plain language
TrustZe is a home-service matching broker founded around Dallas and expanded market-by-market. We connect homeowners with licensed, insured independent contractors after credential screening. We do not perform plumbing, HVAC, roofing, or other trade work ourselves, we do not run a consumer Google Business Profile as if we were the local plumber, and we do not sell leads into anonymous call-center auctions.
Homeowners use TrustZe when they want a clearer path than random search ads: a vetted introduction, transparent broker identity, and city trade pages that explain scope before a visit. Contractors use TrustZe to receive matched demand in the ZIPs they actually cover — after credentials clear screening.
How matching works end to end
- You describe the job, city, and urgency — from a hub page, this page, or the national discovery form.
- We check available partners against license, insurance, service-area, and screening checklist rules.
- You connect with a vetted pro, review a written proposal, and hire directly if it fits.
- Payment for the trade work stays between you and the contractor. TrustZe is not the invoice issuer for the job.
Why we publish helpful city hubs
Search quality matters to us operationally: homeowners deserve pages that solve hiring problems — local context, prep checklists, and honest broker identity — not empty doorway shells. We expand partner inventory market-by-market while keeping educational depth on the hubs. Dallas remains our deepest inventory; Austin, Denver, San Diego, New Jersey, Michigan, and New York markets follow the same broker rules.
Operational standards we try to keep
We prefer helpful, honest hubs over keyword spam. Partner inventory must clear screening before public matching. Editorial pages should explain broker identity clearly. When coverage is sparse, we still publish useful hiring guidance and say so — we do not invent contractors, reviews, or licenses.
That discipline is also an SEO stance: crawl budget should hit pages that help homeowners act. If you are a contractor building coverage in a new ZIP, update your profile and insurance dates so homeowners see accurate signals.
Helpful TrustZe links
- How we vet contractors
- Service areas & hubs
- Homeowner guides & tools
- Contractor interview checklist
- Email tips signup
- Request a homeowner match
- Become a contractor
- Editorial standards
- About TrustZe
- Contact
Common questions
Is matching free for homeowners?
Yes. You pay the contractor for the trade work if you hire them — not a lead fee to TrustZe for the match request.
Does TrustZe guarantee the work?
No. Warranties and workmanship commitments come from the licensed contractor you hire. We help with match clarity and screening context.
Can contractors join without paying upfront?
Plans can start free, but every public partner still passes credential screening. Growth never overrides licensing or insurance checks.
TrustZe matching standards (homeowners)
Whether you arrived from a city hub, a guide, or a company profile, the broker rules stay the same in your area and every market we support. TrustZe screens partners, introduces you for a specific job, and steps back while you hire and pay the independent contractor. We do not perform trade work, we do not guarantee workmanship, and we do not sell your request into anonymous multi-bidder call centers.
A strong match request includes the city, trade, urgency, photos, access notes, and any HOA or permit constraints. A strong proposal answers scope, materials, exclusions, warranty, and change-order rules in writing. If those pieces are missing, pause — clarity is cheaper than a surprise invoice.
Credential checklist you can reuse on every bid
- License number that matches the contracting company (verify on the state or city board).
- Liability insurance certificate with current dates and limits appropriate to the job size.
- Workers’ compensation when the crew size or trade requires it.
- Written scope with inclusions, exclusions, allowances, and who pulls permits.
- Payment schedule tied to milestones — not large cash-only balances before work starts.
- Warranty terms for labor and materials, plus what maintenance voids coverage.
Questions about screening or coverage? See how we vet, service areas, or contact TrustZe.
