Is matching free for homeowners?
Yes. You pay the contractor for the trade work if you hire them — not a lead fee to TrustZe for the match request.
Last updated: July 7, 2026
By using trustze.com (“Site”), you agree to these Terms. If you do not agree, do not use the Site.
TrustZe is a referral platform. We are not a contractor, employer of contractors, or guarantor of any work performed. Contractors listed or introduced through TrustZe are independent businesses.
TrustZe does not provide emergency dispatch. For life-threatening situations, call 911. For urgent home emergencies, contact a licensed contractor directly.
User-submitted content must be truthful and not defamatory. We may remove content that violates these Terms or applicable law.
To the fullest extent permitted by law, TrustZe is not liable for any damages arising from contractor work, delays, property damage, or disputes between users and contractors. Our total liability for any claim related to the Site shall not exceed $100.
You agree to indemnify TrustZe against claims arising from your use of the Site or your relationship with any contractor.
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We may modify these Terms at any time. Continued use after changes constitutes acceptance.
Questions: support@trustze.com · Privacy Policy
TrustZe is a home-service matching broker founded around Dallas and expanded market-by-market. We connect homeowners with licensed, insured independent contractors after credential screening. We do not perform plumbing, HVAC, roofing, or other trade work ourselves, we do not run a consumer Google Business Profile as if we were the local plumber, and we do not sell leads into anonymous call-center auctions.
Homeowners use TrustZe when they want a clearer path than random search ads: a vetted introduction, transparent broker identity, and city trade pages that explain scope before a visit. Contractors use TrustZe to receive matched demand in the ZIPs they actually cover — after credentials clear screening.
Homeowners can decline a match. Contractors can pause intake when booked out. That flexibility is intentional: forced introductions create bad jobs and bad reviews. The broker’s job is to improve the odds of a clean, local, credentialed fit — not to guarantee outcomes.
We prefer helpful, honest hubs over keyword spam. Partner inventory must clear screening before public matching. Editorial pages should explain broker identity clearly. When coverage is sparse, we still publish useful hiring guidance and say so — we do not invent contractors, reviews, or licenses.
That discipline is also an SEO stance: crawl budget should hit pages that help homeowners act. If you are a contractor building coverage in a new ZIP, update your profile and insurance dates so homeowners see accurate signals.
Yes. You pay the contractor for the trade work if you hire them — not a lead fee to TrustZe for the match request.
No. Warranties and workmanship commitments come from the licensed contractor you hire. We help with match clarity and screening context.
Plans can start free, but every public partner still passes credential screening. Growth never overrides licensing or insurance checks.
Whether you arrived from a city hub, a guide, or a company profile, the broker rules stay the same in your area and every market we support. TrustZe screens partners, introduces you for a specific job, and steps back while you hire and pay the independent contractor. We do not perform trade work, we do not guarantee workmanship, and we do not sell your request into anonymous multi-bidder call centers.
A strong match request includes the city, trade, urgency, photos, access notes, and any HOA or permit constraints. A strong proposal answers scope, materials, exclusions, warranty, and change-order rules in writing. If those pieces are missing, pause — clarity is cheaper than a surprise invoice.
Questions about screening or coverage? See how we vet, service areas, or contact TrustZe.
Matching platform for home service needs — connecting homeowners directly with the city’s most trusted, verified professionals. No franchises. No middlemen. Just results.
© 2026 Trustze, Inc. Dallas’s Home Services Home Services Platform · All rights reserved. Terms & Conditions
Trustze operates a managed network of independent local home service partners. All projects are performed directly by licensed, insured partner contractors. Homeowners are responsible for reviewing a partner’s specific credentials and license details prior to the start of any work.